Your satisfaction is our priority. Please familiarize yourself with our Refund and Cancellation Policy to ensure a smooth experience:
Refunds are granted upon request, notified to us at support@setu.guru / info@setu.guru within one week of plan purchase.
No refunds are applicable once tests have been initiated. Refunds are only possible if no tests have been taken.
Eligible refunds will be processed within 14 business days via the original transaction mode, with deductions for reasonable charges, including service tax.
If a product or service is discontinued due to business reasons after your purchase, Setu.guru is not obligated to refund the fee.
Cancellations are accepted within one week after subscription, provided no tests have been taken or initiated.
Cancellation requests beyond one week or after tests are initiated will not be entertained.
Special offer products, given on occasions such as New Year, festivals, or specific examinations, are non-refundable due to limited validity.
For cancellations or further assistance, contact us at support@setu.guru or +91 7893-474-474.
Your satisfaction is our commitment at Setu.guru!